FAQ

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Unless otherwise specified, all parts are used original equipment manufacturer (OEM) parts with a warranty

We apologize for the inconvenience, but we exclusively sell products online and would like to establish a long-term relationship with the customers. For further information, please contact us at +1-888-250-5253.

– The majority of our items come with a standard 3-month warranty. On Special Order parts, our warranty will be different. If we have the warranted part in stock, we will replace it or refund your money.

– Yes, we ship across the United States as well as Canada

– Fill out the form and we’ll do everything we can to find a suitable replacement for your part as quickly as possible. If you can’t wait any longer, please phone us at +1-888-250-5253.

Your Vehicle Identification Number can be found on the lower side of the driver’s windshield or in the door jamb of the driver’s door near the pillar. The number is usually 17 digits long and contains both capital and lowercase characters. Please contact us if you are unable to locate it. We are delighted to assist.

 – Please contact us as soon as possible, and we will assist you in resolving the matter.

 – We recommend having your VIN# or part number, model, make, year, and some car specifications such as transmission and motor type, as well as your invoice/order number on hand.

– To make your buying experience more convenient, 50statesautoparts.com offers a variety of payment alternatives. The following methods of payment are accepted:

  • Visa
  • MasterCard
  • American Express
  • Discover

– Yup! A tracking number will be emailed to you once your shipment is shipped.

– In case you receive a faulty item or a different item, then we will take complete responsibility for the mistake. We will try to replace the item or you can request for refund. Before the refund, you have to return the faulty or wrong item that you have received.

– Currently, we are not dealing with any aftermarket parts. Give us a call at +1 (888)-262-0001/+1 (888)-250-5253 or mail us at parts@50statesautoparts.com to find the right and best quality part for your vehicle.

– We are following a strict refund and return policy. Returnable parts are subjected to acceptance based on the policy of 50 States Auto Parts. We are not responsible for any error done by the user’s side. In case the purchased part has been damaged by the user, we will not initiate a return or refund process.

– We are offering free shipping, and if there are any hidden charges means we will inform you before the payment.

– No, we are not into purchasing and selling vehicles. We are only dealing with the “Used Auto Parts” business. If you have any queries other than, don’t hesitate to contact us at +1 (888)-262-0001 or +1 (888)-250-5253

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